Trade Up Your Mac or PC

Simple 4-Point Inspection

1. POWER UP + SOFTWARE CHECK

   Your Mac must power on to be eligible for trade-in. Be sure that it boots up to one of the accepted Mac Operating System screens.
   

2. CHECK THE SCREEN

   Scratches vs Cracks: Scratches on the screen are normal wear and tear, but cracks are considered damage. If you run your fingernail across the area applying pressure and your fingernail catches, it is a crack, otherwise it’s likely just a scratch.
   Screen malfunction: Damaged screens may display only a single color, distorted colors, or flicker on and off.
   

3. CHECK THE KEYBOARD & TRACKPAD

   Look for broken or missing keys. Check that all keys and buttons are functional and that the trackpad is responsive.
   

4. HOUSING

   Minor scratches are considered normal wear and tear, but cracks and severe dents to the housing are considered damage.
   

More inspection tips are available at phobiosupport.com

How It Works When You Trade-In With Phobio

GET A QUOTE INSTANTLY

Enter your device’s serial number, and answer a few questions on its current condition to get a quote on its trade value.

GET A BOX 3 - 5 BUSINESS DAYS

Pre-paid shipping supplies and packing instructions will arrive at your address.

SHIP IT BACK 3 - 5 BUSINESS DAYS

Follow the instructions to erase your device, then pack it up, and drop it off to the courier.

Your device is received at our inspection facility where it is inspected, data-wiped, and your trade is then ready to pay out.^*

RECEIVE PAYMENT 5 - 8 BUSINESS DAYS

You receive payment by your chosen payment method.